Privacy Policy

Every Family can have Stability

This Privacy Policy is a thorough explanation of how we plan to use any personal information that we collect through your mobile app or website, located at https://cleanhomeindiana.org/privacy

Effective Date: 3/31/2024

At Clean Home Initiative of Indiana, we recognize the importance of protecting your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, products, and services. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at [email protected]
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

Information We Collect:

1. Personal Information: We may collect personal information such as your name, email address, phone number, address, and payment information when you use our services, make purchases, or communicate with us.

2. Usage Data: We may also collect information about how you interact with our website and services, including your IP address, browser type, device identifiers, pages visited, and other usage data.

How We Use Your Information:

1. Provide and improve our products and services. Communicate with you, including responding to your inquiries and providing customer support.

2. Personalize your experience and tailor our offerings to your preferences. Send you promotional emails, newsletters, and other marketing communications.

3. Conduct research and analysis to better understand our customers and improve our marketing strategies. Comply with legal obligations and enforce our policies.

Sharing Your Information:

1. We may share your personal information with third-party service providers who assist us in operating our business, processing payments, delivering products, or providing services. We may also share your information with affiliates, partners, or other trusted third parties for marketing or promotional purposes, but only with your consent.

2. Additionally, we may disclose your information to comply with applicable laws, regulations, or legal processes or to respond to lawful requests from public authorities.

Data Security:

1. We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

2. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies:

1. We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. You can control cookies through your browser settings and opt-out of certain tracking technologies, but please note that disabling cookies may affect your experience on our website.

Your Choices:

1. You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or contacting us directly.

2. You can also request access to, correction of, or deletion of your personal information by contacting us.

Changes to This Privacy Policy:

1. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

2. Changes are effective when posted, and your continued use of our website and services after the posting will constitute your acknowledgment of the changes and your consent to abide by and be bound by the updated Privacy Policy.

Contact Us:

1. If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at 317-342-3802.

By using our website or services, you consent to the terms of this Privacy Policy.

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meet our Team

Dedicated to building stronger, healthier communities.

Brandon Henderson

President

Beginning his construction career in 1999, Brandon developed expertise in home renovation, commercial build-outs, and residential construction. Throughout his career, he has seen firsthand how unsafe housing conditions, environmental hazards, and limited access to resources affect families and communities.

Brandon is committed to building stronger communities by combining construction expertise with service, education, and collaboration. His vision is to help ensure that every family has access to a safe, healthy, and sustainable place to call home while creating pathways for long-term community growth and opportunity.

Mike Snorden

Operational Senior Director

Bio forthcoming.

Rebecca Triggs

Public Relations and Media Specialist

Bio forthcoming.

meet our Team

Dedicated to building stronger, healthier communities.

Brandon Henderson

Founder & President

Mike Snorden

Treasurer

Michael Snorden is an Indianapolis native and lifelong entrepreneur with more than 15 years of experience in residential rehabilitation and community redevelopment. Throughout his career, he has been committed to revitalizing neighborhoods while creating opportunities that strengthen the communities he serves. Guided by a lifelong passion for philanthropy and service, Michael has consistently invested his time and resources into helping others.

His strong family values and dedication to caring for loved ones reflect the integrity, compassion, and servant leadership he brings to Clean Homes Initiative of Indiana as Treasurer.

Rebecca Triggs

Director of Outreach

Rebecca Triggs is the Founder and CEO of A New Vision Enterprises Inc., a company dedicated to helping businesses thrive through commercial cleaning, business consulting, operational support, and business protection solutions. As a legally blind entrepreneur, Rebecca has transformed personal adversity into a mission of empowering organizations.

With years of experience in commercial operations, property management support, customer service, and business development, she partners with organizations to improve workplace health, operational efficiency, and long-term growth. Guided by her faith and a commitment to excellence, Rebecca believes every challenge presents an opportunity to create meaningful impact.

How we Handle

Successful loan consultation

Our comprehensive process ensures a seamless journey from initial consultation to successful loan approval. Experience personalized guidance and expert support every step of the way.

Application

Start by filling out our easy online application form. Provide basic information about yourself and your financial needs.

Documentation

Upon approval, you'll receive clear instructions on the required documentation. this may include income verification.

Approval

Once your application is reviewed, we aim to provide swift approval decisions. Our goal is to get you approved quickly, efficiently, and confidently.

Funding

After your documentation is verified and finalized, we initiate the funding process. Funds are typically deposited.

Jack Miller

Loyal Client

I've been working with this team for over a year, and their service always exceeds expectations. Their professionalism, deep financial insight, and consistent support make every consultation valuable. My finances have never been more organized and goal-focused. I fully trust them with my financial planning needs.